The Three R’s of Customers Satisfaction: Retention, Related Sales, and Referrals

satisfied customers

The three R’s of customer satisfaction are key indicators of a company’s success. Retention, related sales, and referrals are basic pillars of customer success. By monitoring and measuring these key indicators, a company can track its progress in meeting customer needs and expectations. It’s easy for growing companies to lose focus on how to increase […]

How to Choose an Office Space

find the right office space for your small business

You’ve started a new business and are adding employees. Now you need an office! Or do you? The post-pandemic world has brought about a lot of changes to how most employees feel about where they work. Many employees quickly learned they could be just as productive working from home as they were in an office […]

The Top 5 Benefits Employees are Asking for in 2022

Employee benefits in 2022

The employee landscape has changed over the last two years. You may have noticed that it’s a candidate-driven job market. A recent Robert Half survey shows that 2 out of 3 workers are confident they can find a new job quickly, so it’s more important than ever for employers to attract and retain top talent. […]